Retail & e-Commerce Product Manager

Cooper's Hawk Winery & Restaurants was created with the inspiration of bringing the Napa Valley experience to all of America, by combining an elegant tasting room with a polished casual restaurant and scratch kitchen. Cooper's Hawk wines have won hundreds of awards and are the Official Wines of the Screen Actors Guild® Awards. We are built upon the belief that food and wine hold the power to forge a COMMUNITY, and with the world's largest wine club membership, we are paving the way to democratizing the good life!

Cooper’s Hawk is looking for a Retail & E-Commerce Product Manager to join the Retail Team and support the business in becoming a lifestyle brand leader. Cooper’s Hawk mission is to enrich people’s lives. The retail lifestyle platform is a strategic pillar to help Cooper’s Hawk achieve its lifestyle brand aspirations. The right individual for this position will have passion for omni-channel lifestyle merchandising and product development and experience with proven results.

This role will be based at the Restaurant Support Center in Downer’s Grove, Il and will offer a hybrid work arrangement of 3 days in office and 2 days remote.

Responsibilities:

• Develop recommendations for product/collection assortment strategies, based on targeted research and analysis, to achieve specific volume and margin objectives. Plan and Execute exit strategies as needed.
• Conduct competitive intelligence and trend analysis to inform and identify opportunities and challenges for in-season business and future seasons.
• In partnership with the VP of Retail & E-Commerce, manage all aspects of private label and branded product sourcing and development.
• Support product development through strong vendor partnerships and communication.
• Support Retail team in building and maintaining assortment plans and SKU counts.
• Develop and Drive Retail eCommerce merchandising strategy, including all site changes and interaction with X-Cart team and Cooper’s Hawk IT teams, to ensure eCommerce growth, profitability and guest engagement. Use reporting analytics and merchandising experience to shape the customer journey.
• Support In-Restaurant Lifestyle Merchandising Strategy through creation and execution of product merchandising plans. (Planogram software experience or related experience is required.) Provide monthly feedback and support to restaurants on merchandising execution.
• Create and Communicate Seasonal roll-out and Merchandising plans. Explore new ways of providing first class restaurant support.

Requirements & Skills:

• Must Represent Coop’s Hawk Values
• Bachelor’s Degree in Business, Merchandising, Marketing, or a related field.
• Minimum of 5 years omni-channel merchandising and product development experience.
• Minimum of 3+ years e-commerce experience including product management and product search.
• Retail Product Development/ Merchandising Portfolio recommended.
• Deep understanding of market and consumer with capability of actioning insights.
• Creative thinker able to influence and drive key strategies.
• Brings an entrepreneurial spirit that is willing to take risks and is not comfortable with the status quo.
• Demonstrated ability to profitably manage and grow a business.
• Ability to analyze and extrapolate key findings to execute and drive successful implementation.
• Demonstrates leadership through clear and authentic communication style.
• Team Player who thrives in collaborative environment.
• Ability to create strong relationships with internal team members and vendor base.
• Ability to manage multiple priorities and projects. Detail Oriented, Strong Organization skills and the ability to work autonomously.
• Proficient in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint, Teams)
• Planogram software experience or related experience is required.

Physical Job Functions:

• Ability to manage themselves in a hybrid work environment
• Flexibility to travel up to 20- 25% to retail markets and restaurant locations
• Must be able to lift at least 20 lbs.
• Flexible hours may be required to support retail initiatives

Cooper’s Hawk reviews several factors when establishing compensation. Salaries and hourly wages appearing in a job posting may be published by third parties and may not reflect the salaries or hourly wages offered by Cooper’s Hawk.     

Cooper’s Hawk is an equal opportunity employer.  All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper’s Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process.     

The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply.