3500 Lacey Road,
Brand: Cooper's Hawk
Cooper's Hawk Winery & Restaurants was created with the inspiration of bringing the Napa Valley experience to all of America, by combining an elegant tasting room with a polished casual restaurant and scratch kitchen. Cooper's Hawk wines have won hundreds of awards and are the Official Wines of the Screen Actors Guild® Awards. We are built upon the belief that food and wine hold the power to forge a COMMUNITY, and with the world's largest wine club membership, we are paving the way to democratizing the good life!
The Restaurant Applications Administrator will provide first and second tier application support for Cooper’s Hawk Point of Sale system, along with technical support for the variety of restaurant applications, such as Online Ordering, Reservations Management, Scheduling Management and integration of guest facing applications at Cooper's Hawk Winery and Restaurant. This position will be responsible for providing remote and on-site support for restaurant applications by resolving issues in a complete and timely manner. Tasks include responding to user requests, troubleshooting, configuring restaurant level systems, replacing hardware in the restaurants, including configurations and upgrades, along with daily operational functions required to support restaurant systems and related integrations. This position will be based at our Restaurant Support Center in Downers Grove, IL.
SKILLS & OTHER REQUIREMENTS:
OTHER SKILLS /ABILITIES:
Cooper’s Hawk reviews several factors when establishing compensation. Salaries and hourly wages appearing in a job posting may be published by third parties and may not reflect the salaries or hourly wages offered by Cooper’s Hawk.
Cooper’s Hawk is an equal opportunity employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper’s Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process.
The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply.