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Senior Director of Risk Management

Location: 3500 Lacey Road, Downers Grove, IL
Brand: Cooper's Hawk

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Reporting to the Chief Legal Officer, the Senior Director Risk Management is sets the strategic vision and oversees the Risk Management function. The Senior Director leads efforts to develop a comprehensive risk strategy that identifies, measures, and mitigates sources of risks. 
 
What You’ll Do: 
 
  • Annual insurance renewal program, in partnership with internal and external teams; collect underwriting data, complete applications, ensure programs are issued as presented and bound 
    • Determine necessary updates to insurance coverages   
    • Manage policy renewals, third-party vendors, and payroll true-ups for Ohio Bureau of Workers’ Compensation 
    • Participation in many high impact issues, as well as escalated employee and guest complaints 
  • Develop and lead the ERM program (with a cross functional team) including business continuity plans and organizational resilience 
    • Collaborate on crisis management response including natural disasters, product recalls, foodborne illnesses, cyber incidents, etc. 
  • Support further development of a Loss Prevention/Asset Protection program, including metric development to track performance  
  • Provide direction to third party claim administrators and lead on associated litigation for Property & Casualty and Executive Lines including worker’s compensation, general liability, auto liability, property, and cyber, (EPL claims are supported by HR) 
  • Lead safety efforts by developing and implementing programs to protect Team Members and Guests, including monitoring and mitigating restaurant level risks 
  • Supervise the Claims & Safety Specialist (remote worker) 
  • Collaborate internally and externally on compliance with health and safety regulations, food handling guidelines, Team Member Illness Reporting through third party vendor Zero Hour Health, and other relevant standards 
  • Oversee the renewal process for business, liquor, and health licenses with outside provider LiquorLicense.com 
  • Oversee compliance with alcohol, sanitation, and safety certification requirements and quarterly reporting 
  • OSHA Compliance including training, record keeping, and reporting 
  • Develop and implement standards, programs, and best practices for risk management 
  • Build and achieve annual budget 
What You’ll Need:  
 
  • Bachelor’s degree  
  • 7-10 years of risk management experience 
  • Ability to think strategically while operating tactically; project management ability; attention to detail and follow through 
  • Excellent written, verbal communication skills, proficient with Microsoft Office suite  
  • Ability to handle sensitive information confidentially  
  • Restaurant industry experience preferred; experience with RMIS system a plus 
Competencies: 
  • Action Oriented, Disciplined Behavior 
  • Collaborate, Drive Results 
 
Travel:  Minimal; local only 
 
What You’ll Get:  
  • Incredible Discounts:  
    • Monthly Dining Allowance 
    • 50% Dining and Carryout 
    • 40% Retail Wine 
    • 20% Retail and Private Events 
  • Monthly Complimentary Wine Tasting for Two  
  • Medical, Prescription, Dental, Vision Insurance plus Telemedicine and Wellness Program 
  • Company Matching 401(k) Retirement Savings Plan 
  • Flexible Savings Accounts- Health and Dependent Care 
  • Health Savings Account  
  • Long-Term Disability; Voluntary Short-Term Disability 
  • Basic Life and AD&D Insurance (with option to purchase additional coverage)  
  • Paid Parental Leave 
  • Highly Competitive Pay plus Team Member Incentives & Rewards   
  • Paid Time Off  
  • Milestones Recognition Program 
  • Complimentary Gym Membership in RSC Building 
  • Hybrid Work Week (3 days in office, 2 days remote, depending on role) 
 
Cooper’s Hawk reviews several factors when establishing compensation. Salaries and hourly wages appearing in a job posting may be published by third parties and may not reflect the salaries or hourly wages offered by Cooper’s Hawk.      
Cooper’s Hawk is an equal opportunity employer.  All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper’s Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process.      
The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply. 

About Us

Cooper's Hawk Winery & Restaurants was created with the inspiration of bringing the Napa Valley experience to all of America, by combining an elegant tasting room with a polished casual restaurant and scratch kitchen. Cooper's Hawk wines have won hundreds of awards and are the Official Wines of the Screen Actors Guild® Awards. We are built upon the belief that food and wine hold the power to forge a COMMUNITY, and with the world's largest wine club membership, we are paving the way to democratizing the good life!
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